Refund policy

REFUNDS AND RETURNS:

We offer a 100% 'Make it Right' Satisfaction Guarantee on all purchases.

Defects & Issues: If your item arrives damaged or develops a fault, just send us a photo and we’ll send a replacement or issue a refund - no need to ship the original back.

Change of Mind: If you ordered the wrong item or decide it’s not for you, you’re welcome to return it within 30 days of purchase, in unused condition for a refund or exchange.

Please do not send back your product before you have received our return shipping label from Starpack Customer Support. You will pay for return postage on 'çhange of mind' items.

Simple & Hassle-Free: No complicated forms, no hoops to jump through - just reach out to our team and we’ll take care of you.

Contact: enquiries@starpackproducts.com